Support

Unawkward

Practice the exact conversation before it happens

If you need help with Unawkward, contact our support team:

Email

hello@unawkward.app

How to Get Help

Please include:

  • A clear description of the issue
  • Steps to reproduce (if applicable)
  • Your browser and operating system
  • Screenshots if relevant

Response Time

We aim to reply within 48 hours on business days.

Common Questions

How do I create a new scenario?

From the dashboard, click "New Scenario" and describe the situation — who is involved, where it happens, and what outcome you want. You can also use AI Quick Start to generate a full scenario from a single sentence.

How does practice mode work?

Pick a path in the conversation tree and start a live conversation. AI plays the other person(s) in their voice and personality. You can type or use voice mode.

What are reps?

Reps are usage units. Practice messages cost 1 rep, tree generation costs 3 reps, and branching/expanding costs 2 reps. Your plan determines your monthly rep allowance.

Can I share a scenario with someone?

Yes. Open a scenario and use the share button to generate a public link. Anyone with the link can view (and fork) the scenario. You can revoke the link at any time.

How do I delete my account?

Go to Settings and select "Delete Account". This permanently removes all your scenarios, practice sessions, and personal data.

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